79.6 F
Cruz Bay
Friday, March 29, 2024
HomeNewsLocal newsWAPA To Stop Taking Payments Through Scotiabank Branches

WAPA To Stop Taking Payments Through Scotiabank Branches

After July 28, utility payments to the V.I. Water and Power Authority can no longer be made at Scotiabank branches, WAPA announced Monday.

“It is unfortunate that we have arrived at this decision, but a formal notification from officials at Scotiabank left WAPA with few choices,” WAPA Executive Director Julio Rhymer said in a statement. The bank told WAPA that starting August 15 it would only accept utility payments from Scotiabank account holders, and for those customers, the processing fee would be increased by 100 percent, he said.

“The authority found this increase in cost and customer exclusivity unacceptable, therefore, the authority has decided to end this contractual relationship,” Rhymer said.

Customers can still pay in several ways. The options range from making an on-line payment on WAPA’s web site, using the recently deployed self-service payment kiosks on St. Thomas and St. Croix, as well as making payments at other local bank branches or at WAPA customers service locations on all three islands.

Print Friendly, PDF & Email
Keeping our community informed is our top priority.
If you have a news tip to share, please call or text us at 340-228-8784.

Support local + independent journalism in the U.S. Virgin Islands

Unlike many news organizations, we haven't put up a paywall – we want to keep our journalism as accessible as we can. Our independent journalism costs time, money and hard work to keep you informed, but we do it because we believe that it matters. We know that informed communities are empowered ones. If you appreciate our reporting and want to help make our future more secure, please consider donating.