75.8 F
Cruz Bay
Monday, January 30, 2023

HomeNewsArchivesAirport Problems Are Nightmarish

Airport Problems Are Nightmarish

Dear Source:
A week ago two friends and I spent three consecutive days going to the airport to get a flight out. Consequently, I wish to report the following problems encountered on Saturday, August 11, Sunday, August 12, and Monday, August 13:
*TSA lines were moving efficiently in the area where customers wait for customs and immigration clearance
*Machines which take checked baggage after those lines were not all operative
*Lines for personal and carry-on baggage screening were very long; TSA personnel in one line on Saturday did not pull a customer out until she had tried walking through the metal detector four times, thus holding up the process
*Air conditioning in the waiting area was not working–we spent four hours there each day and had to sit in front of the huge fans for any relief
*Spirit airlines' waiting room was an oven on Monday *Only one parking lot attendant was working on Saturday and Sunday
This was a nightmare. It seems there is enough blame to spread around. I sincerely hope someone gets to the bottom of this. Exhausted,

Dena Langdon
St. Thomas

Editor's note: We welcome and encourage readers to keep the dialogue going by responding to Source commentary. Letters should be e-mailed with name and place of residence to source@viaccess.net.

Print Friendly, PDF & Email
Keeping our community informed is our top priority.
If you have a news tip to share, please call or text us at 340-228-8784.

Support local + independent journalism in the U.S. Virgin Islands

Unlike many news organizations, we haven't put up a paywall – we want to keep our journalism as accessible as we can. Our independent journalism costs time, money and hard work to keep you informed, but we do it because we believe that it matters. We know that informed communities are empowered ones. If you appreciate our reporting and want to help make our future more secure, please consider donating.