Innovative advises the public that it is planning to temporarily suspend cash collections at each of its Innovative Business Offices due to remodeling efforts at the locations. The last day for cash collections on site will be Friday, Jan. 27.
The business offices are located at Estate Diamond on St. Croix, Tutu Park Mall on St. Thomas and The Market Place on St. John.
Innovative takes this opportunity to remind customers of the additional eight payment options that are available for the customer’s convenience:
Pay-by-Phone – Call 774-2PAY (2729) 24 hours a day from anywhere at any time.
Pay Online – Use your computer, tablet or cell phone to set up an account and pay your bills on line 24 hours a day at www.innovative.vi.
Pay at a Bank- Pay at any Banco Popular, FirstBank, Scotia Bank or Bank of St. Croix branches in the territory.
Pay by Mail – Mail the payment to the address indicated on the statement stub.
Pay by Drop Box – Drop your check or money order in the night deposit box along the outside wall of our Business Offices.
Auto Pay – Set up to have your monthly bills automatically charged to your credit card.
Phone Call to CSR – Pay with a Customer Service Representative by calling 779-9999.
Recurring Direct Debit requires a one-time set up and offers customers the option of having their checking or savings account automatically debited each month.
Alvaro Pilar, CEO, said, “We are very excited about many of the upcoming changes at Innovative including rebranding and remodeling efforts that will enhance our operations and the customer’s overall experience. We apologize for any inconvenience during this time but the closure is necessary and we encourage you to use our other convenient payment options,” she said.