CEO Alvaro Pilar said, “After hurricanes Irma and Maria, we accelerated the introduction of the new LTE Network to give the people of the Virgin Islands superior wireless service. I would like to extend heartfelt thanks to all of the Viya employees, contractors and partners for the tremendous effort that went into restoring wireless service to the majority of St. John.
Today, there is approximately 80 percent coverage with the new 4G LTE platform, and we expect to add an additional cell site shortly. We have a state-of-the-art wireless network that is supported by over 40 cell towers covering all three islands. Our number one priority is providing solutions that keep our customers connected.”
Pilar continued, “The Viya team is also very excited to welcome our valued customers back to our Customer Experience Center on St. John on Thursday, Jan. 18, 2018. Our friendly sales representatives are eager to assist in answering questions and signing up customers for new wireless service. The Center will resume normal operating hours of 8:30 a.m. to 4 p.m. from Monday to Friday.”
With the launch of the 4G LTE network, Viya is offering a wide range of affordable wireless rate plans and packages that include mobile Internet options. Customers can now get wireless Internet connection in their homes, using Viya’s mi-fi personal hotspots while the company continues to restore the HFC network.
“We encourage everyone to stay tuned to all of Viya’s developments as we work with key partners to rebuild the US Virgin Islands,” he said.