The Virgin Islands Department of Human Services is announcing the temporary relocation of the residents of the Queen Louise Home for the Aged to the Palms Court Harborview Hotel. This move is part of DHS’s commitment to ensuring the safety, comfort, and continued care of its residents while critical repairs are made to the Queen Louise facility.
The relocation is scheduled to take place on May 22, and will remain in effect through February 2026. The move is necessary due to significant structural damage to the Queen Louise facility caused by Hurricanes Irma and Maria in 2017. The existing two-story, 16,000-square-foot building is undergoing major repairs, structural changes, and upgrades to bring it up to prevailing industry standards for safety and care.
To prepare for the move, the Queen Louise Leadership Team has been working closely with staff and clinical teams to develop a careful and resident-centered transition plan. Measures include increased staffing during the transition and frequent wellness checks to support residents’ physical and emotional health. “The wellbeing of our seniors remains our highest priority,” said DHS Commissioner Averil George. “Our team worked diligently to identify a location that would feel as much like home as possible, while maintaining continuity of care and access to family and community. We are grateful to our partners at FEMA PA and CDBG-DR for their support in helping fund this transition.”
Please see attached Release for more information.
DHS will continue to share updates with the public as the move approaches and will work closely with families to ensure this transition is as smooth and supportive as possible. For more information or questions, please contact the Department of Human Services at (340) 774-0930 or visit www.dhs.vi.gov.
