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Tuesday, July 5, 2022
HomeNewsArchivesVITELCOM SERVICES DOWN SINCE THURSDAY

VITELCOM SERVICES DOWN SINCE THURSDAY

Vitelcom's voice mail service went down last Thursday, and pager customers lost their greetings and ability to retrieve messages.
Most of the service was restored Tuesday, but under a new voice mail system with different coding. Also, voice mail customers must call the Vitelcom office to get instructions on how to reload their voice mail messages.
Vitelcom, a communications company selling business phone systems, voice mail, pagers and other communications services, is one of the companies under the Innovative Communications Corp. umbrella and is a sister to the Virgin Islands Telephone Corp.
Victoria Squires, marketing and sales manager of VitelCellular, Inc. said the new service will be a "tremendously better" product. She did not indicate why the systems went down.
Squires told St. Thomas Source on Tuesday afternoon that she would issue a press release about the problem on Wednesday.

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