DHS Improves Submittal Process for Monthly Child Care Subsidies

Virgin Islands Department of Human Services

The VI Department of Human Services’ (DHS) Office of Child Care and Regulatory Services (OCCRS) has announced that in its continuing efforts to effectuate a seamless payment process, beginning Aug. 1, all licensed child care providers (formal and informal) who participate in the subsidy program must submit electronic and hard copies of payment documentation.

Providers should e-mail payment documents to vichildcarepayments@dhs.vi.gov. Providers should also arrange to submit hard copies to the OCCRS in their district, as usual.

This process allows for payment processing to begin upon receipt of the electronic copies, and it also creates a back-up system for verification and auditing purposes.

As a reminder, all licensed child care providers who participate in the subsidy program must have

an executed Revised 2021 Provider Agreement in order to receive payments. If licensed, a child care provider who participates in the subsidy program and does not have an executed 2021 Agreement, should contact the DHS Office of Child Care and Regulatory Services at 772-7147 (St. Croix) or 774-0930 ext. 4186 (St. Thomas) for information on getting an agreement executed.

For general information, visit the Department of Human Services website at www.dhs.gov.vi or visit Facebook (https://www.facebook.com/usvidhs) at U.S. Virgin Islands Department of Human Services.

For information on COVID-19, the new strain of coronavirus, visit the USVI Department of Health’s website at www.doh.vi.gov/coronavirus or text COVID19USVI to 888777. #COVID19USVI

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