The Virgin Islands Department of Human Services is announcing that SNAP Relief Checks are on the way to more than 10,600 SNAP households across the Territory. These locally funded relief payments are being issued to provide financial support to families during the month of November 2025, amid ongoing uncertainty surrounding the federal government shutdown.
The Department of Finance has completed processing and validation of all payments, checks have been mailed to the mailing addresses listed on each household’s SNAP application. Recipients who receive mail through General Delivery are reminded to visit their local Post Office to collect their check. Records have been sorted by ZIP code to ensure organized and timely delivery.
SPEND WISELY AND BUDGET CAREFULLY
DHS is urging all recipients to budget carefully and not spend their entire relief check at once. This one-time assistance—equal to half of the household’s regular monthly SNAP allotment—is designed to help families manage their needs through November, not to be used immediately or under pressure.
The Department reminds residents that EBT benefits remain available and secure—there is no risk of losing funds on your EBT card. Recipients are encouraged to use both their EBT benefits and relief funds strategically to cover food over time. DHS recommends households create simple spending plans and prioritize groceries.
IF YOU DO NOT RECEIVE YOUR CHECK WITHIN SEVEN DAYS
To assist clients across the Territory, the Department of Human Services has established territory-wide hotline numbers and a dedicated email address for inquiries related to the SNAP Relief Checks. If you have not received your check within seven (7) days of the expected mailing date, please contact DHS using one of the options below:
St. Thomas/St. John District Hotline: (340) 715-6909
St. Croix District Hotline: (340) 772-7110
We are also receiving emails at: usvisnaprelief@dhs.vi.gov
