In a written statement Liberty VI reported that as of 5 p.m., mobile service on all three islands was up and running.
“At Liberty, we are committed to providing our customers with the services and connectivity they need, especially during emergencies. All Liberty retail stores and kiosks are expected to reopen tomorrow at 9 a.m.,” the statement said.
Should customers need a backup, prepaid 5G mobile hotspots are available at the Yacht Haven Grande and Sunny Isle locations, the statement continued.
To give customers additional support through the storm’s aftermath, Liberty offers several virtual customer service tools available such as our MyLiberty platform, available on app and web versions. With MyLiberty, customers can review and/or download their invoices, save payment methods, recharge their Liberty prepaid account, and receive notifications if service in their area has been affected, just to name a few features, it said.
Customers can also call 1-833-641-3035 or 611 for mobile service support. In addition, customers can send messages through social media accounts on Facebook and Instagram, it said.
