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HomeCommunityHealth & WellnessDisaster Distress Helpline Provides Crisis Counseling During the COVID-19 Pandemic

Disaster Distress Helpline Provides Crisis Counseling During the COVID-19 Pandemic

Mental Health America

Natural disasters, including such pandemics as the new coronavirus outbreak, can be overwhelming and can seriously affect emotional health. The Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.

The helpline is a 24-hour-a-day, seven-days-a-week, free resource that responds to people who need crisis counseling and support in dealing with the traumatic effects of a natural or human-caused disaster. The helpline is sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA). Helpline specialists are trained to assist callers who have a range of symptoms.

“People who have been through a traumatic event can experience anxiety, worry or insomnia,” said Dr. Elinore F. McCance-Katz, MD, PhD, who is the assistant secretary for mental health and substance use as well as the head of SAMHSA.

“People seeking emotional help during an ongoing disaster such as a pandemic can call 1-800-985-5990 or can text ‘TalkWithUs’ to 66746 – and can find recovery and coping strategies,” McCance-Katz said.

The helpline immediately connects callers to trained and caring professionals from the closest crisis counseling centers in the nationwide network of centers. The helpline staff will provide confidential counseling, referrals and other needed support services. More on the helpline can be found at http://disasterdistress.samhsa.gov/.

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