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Tuesday, September 27, 2022
HomeBusinessSt. John businessOriental Altona Branch on St. Thomas Is Now Open

Oriental Altona Branch on St. Thomas Is Now Open

Oriental Bank. (Shutterstock)

After conducting all security and safety protocols and following CDC and USVI Department of Health guidelines, Oriental announced that the Altona branch on St. Thomas reopened Wednesday, June 16. As a preventive measure, the branch was closed while employees were tested, and a thorough cleaning and disinfection of the building was conducted.

Customers can visit the branch to receive all necessary services. The drive-thru and ATM will be available for customer use. For customer convenience, branch appointments can be made online at orientalbank.com/vi/appointments.

Customers can continue making transactions and accessing their accounts 24 hours a day, 7 days a week through the following channels:

  •   Online Banking – Verify balances and transactions, make payments, and transfer funds online 24/7 account to account and people to people.
  •   Mobile Banking – In addition to all the Online Banking functionalities, mobile Banking customers can deposit checks using their smartphone cameras.
  •   Voice Automated System – The bank’s voice automated service operates 24/7. Customers can check balances, make payments, transfer funds between accounts, and verify the status of their transactions and paid checks. To use it, call the toll-free number 1-800-981-5554 and select option 4, then 2 for English
  •   Contact Center – The bank has service agents available for you from 7 a.m. to 7 p.m., Monday to Friday as well as Saturdays from 8 a.m. to 5 p.m.
  •   Mortgage Service Center – For service and payments call the toll-free number 1-855-767-8585 from 7 a.m. to 7 p.m. from Monday to Friday as well as Saturdays from 8 a.m. to 5 p.m.
  •   Commercial Customer Service Center – Customers can continue to contact their relationship officer; if they need assistance for POS or Cash Management, call 693-9741.
  •   Make Loan Payments Online – Customers can make their payments through My Payments for personal loans, car loans and leases, even if they do not have a deposit account with us. Customers can access through orientalbank.com/en/access-your-accounts/my-payments/ or through the Mobile Banking on the menu in the main page.
  •   ATMs – Customers can check balances and make withdrawals and transfer funds between accounts at the following locations:

o   Havensight Shopping Mall

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o   Nisky Shopping Center

o   American Yacht Harbor

o   Tutu Park Mall

o   Merchants Bank

o   Waterfront (Kronprindsens Gade)


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